FAQ
Frequently asked questions.
The questions small business owners ask before hiring us, and how we answer them.
What does the $499 website include?
+
A complete custom website: design, build, mobile responsiveness, contact form, basic SEO setup, SSL security, launch help, and full ownership transferred to you. See the full list on the pricing page.
Are there additional charges?
+
No. Domain registration, business email hosting, and standard third-party integrations (booking, payments, stock imagery) are all included in the $39/month care plan. We tell you before anything outside the plan ever costs money.
What is included in the $39 monthly plan?
+
Hosting, security monitoring, software updates, backups, bug fixes, content edits, small tweaks, performance optimization, priority support, and monthly health checks.
Do I own my website?
+
Yes. On launch day we transfer the domain, hosting access, and files to your name. If you ever leave, the site goes with you.
Can I request changes?
+
Yes. On the monthly plan, email or call us with a change and we take care of it. If you're not on the plan, we can quote one-off changes when you need them.
Do you provide hosting?
+
Yes, hosting is included in the $39 monthly care plan. If you'd rather host somewhere else, we can hand off the files and you host it wherever you prefer.
Is a domain included?
+
The domain itself is not included, because it's billed directly by the registrar (usually about $15 a year) and we want it in your name from day one. If you don't have one, we help you register it.
Can you redesign an existing website?
+
Yes. The demo-first process works the same way: we build a new design for your business, you see it before paying, and if you approve, we migrate your content and launch. [BUSINESS OWNER MUST COMPLETE: confirm whether extra work for complex migrations changes the price.]
What information do I need to provide?
+
The basics of your business: what you do, who your customers are, your logo if you have one, photos you'd like to use, and a few sentences about services and pricing. If you don't have all of it, we help you figure it out.
What happens after I submit the form?
+
A real person replies within one business day to ask a few questions and set up your free demo. No sales calls, no pressure.
Can I cancel the monthly plan?
+
Yes. [BUSINESS OWNER MUST COMPLETE: state whether cancellation is effective at the end of the current billing month or requires notice.] Cancelling doesn't affect your ownership. You keep the site.